IT Engineer
If you are an ambitious, technically proficient, IT Professional, with specific experience in managing Microsoft 365 environments & Azure infrastructure, we want to talk to you.
ROLE PURPOSE
We are seeking a skilled and versatile IT Engineer to join our dynamic technology team. This role will be instrumental in maintaining, supporting, and enhancing our IT infrastructure and cloud services across the K3 Capital Group. The successful candidate will work closely with the Operations & Cybersecurity Director to ensure our technology systems remain secure, resilient, and aligned with business objectives.
As an all-round IT professional, you'll be responsible for managing our Microsoft 365 environment, Azure infrastructure, endpoint management through Intune, network systems, and broader IT infrastructure. This is an excellent opportunity for a technically proficient engineer who thrives in a fast-paced professional services environment.
KEY RESPONSIBILITIES
Microsoft 365 & Cloud Services
Administer and support the Microsoft 365 environment including Exchange Online, SharePoint Online, Teams, and OneDrive
Manage user accounts, licenses, permissions, and security policies within M365
Implement and maintain collaboration tools and workflows to enhance productivity
Monitor service health and resolve M365-related incidents and service requests
Stay current with M365 updates and new features, recommending improvements
Azure Infrastructure & Cloud Management
Deploy, configure, and maintain Azure resources including virtual machines, storage, networking, and PaaS services
Implement and manage Azure Active Directory (Entra ID) including conditional access policies and identity governance
Monitor Azure infrastructure performance, costs, and security posture
Support cloud migration initiatives and hybrid cloud solutions
Maintain Azure backup and disaster recovery solutions
Endpoint Management (Intune)
Deploy and manage devices through Microsoft Intune/Endpoint Manager
Create and maintain configuration profiles, compliance policies, and application deployments
Support Windows Autopilot provisioning and deployment
Manage mobile device management (MDM) and mobile application management (MAM)
Troubleshoot endpoint connectivity and policy application issues
Network & Infrastructure
Support and maintain on-premises and cloud-based network infrastructure
Configure and troubleshoot network devices including switches, routers, firewalls, and wireless access points
Monitor network performance and implement improvements
Manage VPNs, site-to-site connectivity, and remote access solutions
Support VLAN configuration, DNS, DHCP, and other network services
General IT Infrastructure & Support
Provide 2nd and 3rd line technical support to end users
Manage on-premises server infrastructure and virtualization platforms
Maintain backup systems and disaster recovery procedures
Document IT processes, procedures, and system configurations
Participate in IT projects and infrastructure upgrades
Support cybersecurity initiatives including patch management, vulnerability remediation, and security monitoring
Collaborate with third-party vendors and service providers
Service Management
Work within ITIL frameworks to ensure effective service delivery
Respond to and resolve incidents and service requests in a timely manner
Contribute to problem management and root cause analysis
Participate in change management processes
Support IT service continuity and availability
ESSENTIAL SKILLS & EXPERIENCE
Technical Skills
Microsoft 365: Strong experience administering M365 services (Exchange Online, SharePoint, Teams, OneDrive)
Azure: Proven experience with Azure infrastructure, Azure AD/Entra ID, virtual machines, networking, and security
Intune: Hands-on experience with Microsoft Intune/Endpoint Manager for device management
Networking: Solid understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, switching, and routing
Windows Server: Experience with Windows Server administration, Active Directory, Group Policy
Infrastructure: Knowledge of virtualization technologies (Hyper-V, VMware), backup solutions, and storage systems
Security: Understanding of cybersecurity principles, best practices, and Microsoft security tools
Professional Experience
Minimum 3-5 years' experience in an IT infrastructure/engineering role
Demonstrable experience supporting business-critical systems in a corporate environment
Experience working in professional services, financial services, or fast-paced business environments is advantageous
Proven ability to work independently and as part of a team
Qualifications
Relevant IT qualifications (degree, HND, or equivalent)
Microsoft certifications highly desirable (e.g., AZ-104, MS-900, MD-102, SC-300)
Industry certifications such as ITIL Foundation, CompTIA Network+/Security+, or equivalent
Personal Attributes
Excellent problem-solving and analytical skills
Strong communication skills with the ability to explain technical concepts to non-technical users
Self-motivated with a proactive approach to identifying and resolving issues
Ability to prioritize and manage multiple tasks in a dynamic environment
Customer-focused mindset with a commitment to service excellence
Flexibility and adaptability to changing business needs
Strong attention to detail and commitment to documentation
DESIRABLE SKILLS & EXPERIENCE
Experience with PowerShell scripting and automation
Knowledge of Microsoft Defender for Endpoint, Defender for Cloud, and other security solutions
Familiarity with compliance frameworks (ISO 27001, Cyber Essentials, GDPR)
Experience with monitoring and alerting tools
Understanding of DevOps practices and Infrastructure as Code (IaC)
Experience with telephony systems, Microsoft Teams Voice
Knowledge of software deployment and patch management solutions
Previous exposure to project management methodologies
WHAT WE OFFER
Competitive salary commensurate with experience
Opportunity to work with a leading professional services firm
Modern technology environment with ongoing investment in infrastructure
Professional development opportunities and certification support
Collaborative team culture
Hybrid working flexibility
Comprehensive benefits package
Career progression within a growing organisation
APPLICATION PROCESS
To apply for this position, please submit your CV along with a cover letter outlining your relevant experience and why you're interested in joining K3 Capital Group.
K3 Capital Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
This role profile is not exhaustive and may be subject to change in line with business requirements.
- Division
- K3 Capital Group
- Department
- K3 Capital Group - IT
- Locations
- Remote
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- Professionals
About K3 Capital Group
With over 1,200 employees across the Group, 30 offices in the UK, and international bases in Malaysia, Hong Kong, Cyprus, Vietnam, Singapore, and Mauritius
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